At 78jl, your personal data is handled with the same level of care and respect we bring to everything else on our platform. This Privacy Policy explains exactly what information we collect, why we collect it, how it is used and protected, who it is shared with, and what rights you have over your own data — all in plain English and in full compliance with Philippine law.
Under Republic Act 10173 — the Data Privacy Act of 2012 — every Filipino player on 78jl holds the following rights over their personal information. These are not aspirational statements; they are enforceable legal rights.
You have the right to know that 78jl is collecting your personal data, the purposes for which it is collected, the basis for processing, and who it may be shared with — before or at the time of collection. This Privacy Policy fulfils that obligation.
You may request a copy of the personal data 78jl holds about you, including information on how it has been processed. To submit an access request, contact our Data Protection Officer at the address provided in this Policy.
If your personal information held by 78jl is inaccurate, incomplete, or outdated, you have the right to have it corrected. You can update most account details directly in your profile settings, or contact support for data that requires manual correction.
You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where consent is withdrawn, or where processing is unlawful. Note that legal and regulatory obligations — including AML and PAGCOR record-keeping requirements — may require 78jl to retain certain data even after account closure.
You have the right to object to the processing of your personal data for direct marketing purposes. You may also object to processing based on legitimate interests where your own interests override those grounds. Objections must be submitted in writing to our Data Protection Officer.
Where technically feasible, you may request a copy of your personal data in a structured, commonly used, machine-readable format so that it can be transferred to another service. Portability requests are assessed on a case-by-case basis in line with National Privacy Commission guidelines.
78jl (referred to in this Policy as "78jl," "we," "us," or "our") is the data controller responsible for the personal information collected through the 78jl platform at 78jl.club. As a data controller, 78jl determines the purposes and means of processing personal data and is accountable for doing so in compliance with the Philippine Data Privacy Act of 2012 (Republic Act 10173), its Implementing Rules and Regulations, and the directives of the National Privacy Commission (NPC).
78jl operates under a PAGCOR license and is additionally bound by PAGCOR's data governance requirements, as well as the Anti-Money Laundering Act of the Philippines (Republic Act 9160, as amended), which imposes specific data collection and retention obligations that take precedence over general deletion requests in some circumstances.
Data Protection Officer: 78jl has designated a Data Protection Officer (DPO) responsible for overseeing compliance with this Policy and applicable data protection law. The DPO may be contacted at [email protected] with the subject line "DPO — Privacy Request."
78jl collects personal data through several means: directly from you during registration, account management, and customer support interactions; automatically when you use the platform; and from third parties where required for identity verification or fraud prevention purposes.
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, government ID number and image | Registration & KYC verification |
| Contact Data | Philippine mobile number (+63), email address, residential address | Registration |
| Financial Data | GCash account number, PayMaya number, bank account details (BPI/BDO/Metrobank), transaction history | Deposit/withdrawal setup & processing |
| Account Credentials | Username, hashed password (never stored in plain text) | Registration |
| Communications | Live chat transcripts, support email content, feedback submissions | Customer support interactions |
| Responsible Gaming | Self-exclusion requests, deposit limit settings, session preferences | Account settings updates |
78jl processes your personal data only for the specific, legitimate purposes described below. Data is never used for purposes incompatible with those stated without your separate consent or a lawful override.
Under the Data Privacy Act of 2012, 78jl processes personal data on one or more of the following lawful bases:
78jl does not sell your personal data to third parties under any circumstances. We share your data only in the limited circumstances described below, and only to the minimum extent necessary for each purpose:
78jl retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law. Retention periods are determined by the nature of the data and the legal obligations that apply to it.
| Data Type | Retention Period | Basis |
|---|---|---|
| Account registration data | Duration of account + 5 years post-closure | PAGCOR licensing requirement |
| Financial transaction records | 10 years from transaction date | Anti-Money Laundering Act (AMLA) |
| KYC documents (ID copies) | 5 years post-account closure | PAGCOR and AMLA requirements |
| Support communications | 3 years from last interaction | Legitimate interests (dispute resolution) |
| Game session logs | 2 years | PAGCOR audit requirements |
| Marketing preferences | Until consent is withdrawn or account closed | Consent |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that makes re-identification impossible.
78jl implements and maintains appropriate technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. These measures include but are not limited to:
Security incident notification: In the event of a personal data breach that poses a real risk of serious harm to affected data subjects, 78jl will notify the National Privacy Commission within 72 hours of becoming aware of the breach, and will notify affected Players as required by the Data Privacy Act and NPC Circular No. 16-03.
78jl uses cookies and similar technologies (including session tokens, local storage, and device fingerprinting for fraud detection) to operate the platform effectively and improve the player experience. Cookies are small data files placed on your device when you visit 78jl.club.
Most modern browsers allow you to control cookie settings, including blocking all non-essential cookies. Note that blocking strictly necessary cookies may impair platform functionality, including login and payment processing.
The 78jl platform is strictly restricted to persons aged 21 years and above, in compliance with PAGCOR's minimum age requirement for online gambling in the Philippines. 78jl does not knowingly collect or process personal data from persons under the age of 21.
During registration, all users are required to confirm their age. Prior to withdrawal processing, government-issued photo identification must be submitted to verify that the account holder is 21 years of age or older. Where 78jl discovers that personal data has been collected from an individual under 21, the account will be closed, all data will be deleted to the extent permissible by law, and any deposits will be returned to the payment method used.
Parental notice: If you are a parent or guardian and believe that a person under 21 in your care has registered on 78jl, please contact our support team immediately at [email protected] with the subject line "Minor Account Report." We will investigate and act promptly.
To exercise any of the data subject rights described in this Policy and guaranteed under the Data Privacy Act of 2012, please submit a written request to 78jl's Data Protection Officer. Requests can be submitted by email to [email protected] with the subject line "Data Subject Request — [Type of Right]."
Email [email protected] with subject "Data Subject Request"
Requests require proof of identity before we can action them
We aim to respond within 30 calendar days of a valid request
Exercising your rights is free of charge in most circumstances
You also have the right to lodge a complaint with the National Privacy Commission (NPC) if you believe that 78jl has processed your personal data in a manner that is inconsistent with the Data Privacy Act of 2012. The NPC can be reached through its official channels.
78jl's primary data infrastructure is located within the Philippines. However, certain service providers — including game software providers and cloud infrastructure partners — may process data outside the Philippines. Where such cross-border transfers occur, 78jl ensures appropriate safeguards are in place, including contractual clauses that impose data protection obligations on recipients that are at minimum equivalent to those required under Philippine law.
78jl does not transfer your personal data to jurisdictions where it would not receive a level of protection equivalent to that provided under the Data Privacy Act of 2012, without your explicit consent or an applicable legal exception.
With your consent, 78jl may send you promotional communications via SMS, email, or push notification. These may include information about new game releases, deposit bonus offers, loyalty rewards, and 78jl platform updates. Your contact details will never be shared with third parties for their own marketing purposes.
You may withdraw consent for marketing communications at any time by:
Withdrawal of marketing consent does not affect your ability to use the 78jl platform or receive transactional communications such as deposit confirmations, withdrawal notifications, and account security alerts — these are service communications required for platform operation, not marketing.
The 78jl platform may contain references or links to external services such as PAGCOR's official website or payment provider portals. This Privacy Policy applies solely to data processed by 78jl in connection with the 78jl platform. 78jl is not responsible for the privacy practices of any third-party website or service, and accessing those services is subject to their own privacy policies.
We encourage you to review the privacy policies of any external services you interact with in connection with your 78jl account, including your GCash or PayMaya app, your bank's online banking platform, and any other third-party services.
78jl reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or the services we provide. The updated Policy will be published on 78jl.club with a revised "Last Updated" date at the top of this page.
For material changes that significantly affect how we process your personal data, 78jl will provide advance notice via the email address or mobile number registered to your account. Continued use of the 78jl platform following the effective date of any updated Policy constitutes your acceptance of the revised terms.
Stay informed: We recommend reviewing this Privacy Policy periodically, particularly before making significant account changes or authorising new payment methods on the 78jl platform.
All privacy-related enquiries, data subject requests, and concerns regarding 78jl's data processing practices should be directed to our Data Protection Officer. We take all privacy concerns seriously and are committed to responding promptly and transparently.
Data Protection Officer
Email: [email protected]
Subject line: "DPO — Privacy Request" or "Data Subject Request — [Right Type]"
Response target: Within 30 calendar days of receipt of a valid, verified request.
Language: English or Filipino accepted.
If you are not satisfied with our response or believe your rights under the Data Privacy Act have not been upheld, you may lodge a formal complaint with the National Privacy Commission of the Philippines. The NPC's contact information and complaint procedures are available on the NPC's official website.
PAGCOR-regulated, Philippine Data Privacy Act compliant, and built from the ground up for Filipino players. Everything you need is at 78jl.club.